Halifax has clarified its policy regarding accessing account statements in a branch. Customers can obtain up to three months of statements or transaction lists printed over the counter immediately. This clarification came after a customer expressed confusion, having heard that some banks only allow statements to be ordered for postal delivery.
The bank also noted that paper statements can be ordered online, which will be delivered within 10 working days. For longer-term records, customers can view statements up to seven years old through online banking and at least 10 years o... download the app to read more
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