Vodafone broadband users compensation demand as full statement issued

Vodafone broadband customers are demanding compensation following a widespread network outage that left over 130,000 people without internet and mobile service. The disruption began in the afternoon and affected broadband, 4G, and 5G services across the UK, impacting workers and businesses that rely on connectivity. Vodafone confirmed awareness of a "major issue" and stated engineers were working to resolve it, but as of late evening, broadband remained down in several major cities, including London, Birmingham, and Glasgow. The outage has caused frustration, with some users reporting unpaid work hours and others expressing anger on social media, demanding compensation or bill discounts. Experts have warned of potential knock-on effects, such as delayed paydays and disruption to essential online services. Customers have also reported difficulties reaching Vodafone's customer service line for assistance. While... download the app to read more