Vodafone down as thousands of broadband and mobile customers report outage

Vodafone experienced a major network outage starting around 3pm UK time on Monday, October 13, 2025. Thousands of broadband and mobile customers across the UK reported being unable to access the internet or use their mobile devices. The outage affected a wide range of services, with landline internet being the most reported issue at 61%, followed by mobile internet at 29%, and no signal at 9%. Major cities including London, Cardiff, Glasgow, and Manchester were impacted. Vodafone acknowledged the issue, stating they were aware of a "major issue on our network currently affecting broadband" and appreciated customer patience while working to resolve it. Internet monitoring service Netblocks confirmed a national outage for Vodafone UK b... download the app to read more