‘Signs of recovery’ claims Amazon Web Services after internet outage hits many websites and apps – business live

Amazon Web Services (AWS), a major cloud computing provider, experienced a significant outage that impacted numerous websites and applications globally. The disruption began with problems in AWS's US-EAST-1 region, specifically affecting its DynamoDB and EC2 services, and an underlying DNS issue. This caused widespread problems for a variety of services, including popular platforms like Roblox, Snapchat, and Duolingo, as well as Amazon's own retail site and Ring doorbells. In the UK, banking services from Lloyds, Halifax, and Bank of Scotland were affected, along with the HM Revenue and Customs website. The global scale of the outage was evident in reports from Downdetector, which logged over 6.5 million user reports of inaccessible web services. Experts identified the core problem as an issue with DNS, the system that translates domain names into IP addresses, leading to applications being temporarily unable to locate their data. This highlights the deep dependency of many businesses and users on a few major cloud providers. AWS engineers worked to resolve the issues, with initial reports indicating that a fix had been implemented for Ring services. AWS later provided updates stating that the underlying DNS issue had been fully mitigated and that most services were succeeding normally, though some requests might still be throttled. Progress was being made in successfully launching new EC2 instances, with AWS applying similar mitigations to remaining impacted areas. While AWS claimed signs of recovery and the mitigation of the underlying DNS issue, some services continued to experience ... download the app to read more